Choir articles

Who can do it

The Director and the Tenant Admin write articles and manage the topics they are filed under, in Manage › Content. Tounes asks them to Confirm it's you before Manage opens (see Confirm it's you).

A Section Leader writes articles for their own section only. The choir's Section leader powers setting, in Manage › Settings, decides whether they may also edit or delete the section's articles someone else wrote. A Group Leader can't publish articles.

Every member reads the published articles meant for them: under Resources › Articles, in the Announcements section of Home, and on the event an article is linked to.

Articles only show when your choir has the Articles feature switched on, in Manage › Settings › Features. Your choir may also have its own roles, under other names, that allow the same.

How to

Write an article

1. In Manage › Content, tap New article.
2. Fill in the title, the Category (News or Knowledge Base), a Topic if you like, who it is for (the whole choir, a section or a group) and the Body.
3. Leave Notify members when published on to send a notification when it goes live.
4. Tap Publish, or Save as draft to keep it from members for now.

Finish it

1. Under Details, tap Edit for the summary, the topic, the audience, the linked event, and the FAQ and Important marks. The newest Important article leads Home's Announcements.
2. Under Card, add an image, an icon, and a button with its text and its link (it must start with https://).
3. Under Body, format the text (bold, italic, headings, lists, links) and check What members will see. Add a Video link: a YouTube video plays in the article, any other link opens outside the app.

Publish, schedule, take down

1. Under Publishing, tap Edit. Set the Status (Draft, Published or Archived), Publish from (Immediately or a date) and Publish until (No end date or a date).
2. Members only see an article that is Published and inside those dates. Filter the list by Draft, Scheduled, Live, Expired or Archived to see where each one stands.
3. The notification goes out once, the first time the article goes live, to the active members it is for (staff members don't get it). After that the choice is locked: the article shows "Notification sent on…" or Published without notification.
4. To take an article down for a while, set its status to Archived.
5. To remove it for good, tap the More button (three dots) beside its title, then Delete article. Tounes asks you to confirm, then the article is gone for everyone.

Topics

1. In Manage › Content, tap Topics to add, rename or delete the topics articles are filed under.

Read the articles (every member)

1. Open Resources › Articles, or tap a story under Announcements on Home, then Read more.
2. Home's Announcements are these articles. The short messages sent from Manage › Announcements are something else: they arrive as notifications (see Announcements, chat, articles or newsletter?).